WHO ARE WE?


We are made up of creative individuals who are digital storytellers that call Stellation Media family. When you work with a team like ours you get passion – not just a project completion. Built on a foundation of innovation and teamwork, our team is driven by the success of our clients with results that connect each client with their consumers.

HOW WE OPERATE


DISCOVERY

Working with a third party on your business can often times be scary with the unknown or learning new things about your business. In the discovery phase, we meet with you to learn more about your business, your market, customers, and what pain points you have experienced. This phase will allow our entire team to get to know you, your business, and your needs.

STRATEGIC PLANNING

Once our team is familiar with your company from the discovery stage, we then go over all of the information regarding your business, research and analyze more in-depth on your market, competitors, and solutions we can offer to your needs. This phase allows us to capture all information needed and organize it so it is very simple and easy to understand. This will allow you to see where your business is currently at and what the gap is between that and your end goals.

ON BOARDING

This is the easy part that clients love. Our Account Manager will be in touch with you immediately to walk you through every step. Our company is very automated and easy to work with which saves you time and hassle. We electronically send you over the legal agreement over viewing our partnership which you can sign electronically (no scan, no fax, no headache), and then send you an electronic invoice that you can choose to pay by either credit/debit card or Pay Pal. Our Account Manager will then give you access to your shared cloud folder, which will have all of your contracts, invoices, and any work we do on your company.

PLANNING & STRATEGY

Once you as the client decide on what services or direction you see meeting your business’ needs, we will then create a full game plan and strategy of what will be needed to hit these goals, an accurate timeline, and action items within each business goal of yours.

IMPLEMENTATION

This is the phase where you as the client get to sit back and relax while we do all of the heavy lifting. In the implementation phase, we take all of the information, direction & goals, action items from within the planning & strategy stage and start implementing them. This phase varies whether you are a web design client, Facebook advertising client, social media client, or everything in-between. Each service has its own platform and systems that are used but the business practice is all the same.

REPORTING

No matter what business service you went with, our team is in constant communication with you. This is just like a new relationship and building trust as we go through this amazing journey. Our team will be reporting back to you weekly or bi-weekly depending on the business services you went with. This communication will have measurable reporting to show you where our team is at and what we will be doing moving forward to stay in line with your goals.

MEET THE TEAM


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