SUPPORT & CONTACT

Feel free to reach out & we'll answer you soon

SUPPORT & CONTACT

Feel free to reach out & we'll answer you soon

I HAVE A PROBLEM!

Please fill out the getting started submission form after your payment. One of our account managers will be in contact to setup your account.  Your new account manager will look at your previously submitted hashtags or go over your account to develop a customized target audience suitable for you or your business

Once you're all setup, you should see changes within hours and results within days! Keep in mind our service generates real followers through marketing techniques! Do not expect instant followers!

We can always do this for you. Just email us your Instagram username, with new hashtags, usernames, locations or any of the targeting options we have on the how it works page!

STELLATION MEDIA FAQ

We will not work with Instagram Accounts that have been created within the last 60 days. The accounts need to well establish otherwise it draws a red flag on Instagrams end and can lead to bans and suspension.

Of course! Your account is your own. We do recommend one thing though, do not like or comment on a lot of pictures with our service running in the background.

We provide a continual "growth" of organic followers through management, people who will only follow you if they are interested in your account, you will notice new followers, more comments and more post likes, since these are people who are showing actual interest.

One of the great differences with Stellation Media, is that YES - you can have your account on private and our service will still be effective. We do recommend to keep it public for maximized efficiency, however it is not required at all.

MORE FAQ'S

The followers you have gained while using Stellation Media are yours! Remember - the followers you have gained are following you because they actively choose to, they are showing interest in your profile and who or what you have to offer.

We have a video that can help you! On our getting started page, we created a video that shows you how to find popular hashtag related subjects, and remember - we can also target by locations, gender, followers and followings of usernames and more! If you need more help our case manager can setup your targets for you!

You certainly can, however please email us when you do so, to prevent any interruptions in service.

BILLING & SUBSCRIPTION

Of course! Your account is your own. We do recommend one thing though, do not like or comment on a lot of pictures with our service running in the background.

We provide a continual "growth" of organic followers through management, people who will only follow you if they are interested in your account, you will notice new followers, more comments and more post likes, since these are people who are showing actual interest.

Please go to your Paypal account and cancel your subscription. You can also send an email using the subject "Cancel:@username"

This has occurred due to insufficient funds or payment method in PayPal, please ensure the funds are available or there is a correct payment method attached (PayPal). If there is both, please contact PayPal or Stripe as there may be an issue!Your service will remain un-interrupted while this is fixed.

If you have a concern about a payment, and require a refund, please email us below.